5420 question...again

[jsaad]

I have an older IPO running 5.026

We have a bunch of extra phones. When we plug in a 5420 we see please wait... No matter what port, main unit or expansion unit.
The phone says 5420D .. Rel 4.00 I can monitor the TFTP in manager, no joy. I have the same trouble with 5410/2410.

I've manager setup with bin file 5420_r6 in the directory. I found some other bin files R4 and R2 only today. Will put them in the directory too?

I recall in the past at this site we had to do a reboot to get some new phones up and running. Is a reboot in order? I chose not to reboot as it was Friday at 4:30 and I wasn't pushing my luck on this old system.

 

[Westi]

Previously the only control over the upgrading of 5410 phones was controlled by the use of the turn_on.bat and turn_off.bat batch files installed with the Manager application.
You need to run the turn_on.bat file and then you also need to have a NoUser source number "ALLOW_5410_UPGRADES" without the quotation marks

5.0.26 needs R6.0 phone firmware

forget the 2.0 and 4.0


Joe W.

FHandw, just expired ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[jsaad]

thanks for the quick response.

I added the ALLOW_5410_UPGRADES under NoUser..no joy

But I did not try turn_on.bat. I will try that.

Do I need an older version of manager running? I think I am at 9.0.12

Is a reboot then not necessary?

 

[Westi]

any version will do.
The turn_on.bat is in the Manager directory of every version.

You have to adjust with the IP address but when you edit the .bat it is in the description

Yes a reboot is needed after running the batch file

Joe W.

FHandw, just expired ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[jsaad]

i suppose follow these instructions:

http://blogs.scansource.com/54xx-upgrades-please-wait/

 

[Westi]

Yep that is it.

especially the part of disabling it again otherwise all phones upgrade after EVERY reboot again.

Joe W.

FHandw, just expired ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[derfloh]

I never worked with 54xx but with 14xx and 95xx the IPO delivers firmware only once on each DS port. You can reset that counter by doing a reboot of the IPO.

 

[jsaad]

i guess i run turn_off.bat to disable?

many thanks.

 

[Westi]

@derfloh
The 5400 series phones had a flaw or better - Avaya screwed up the firmware downloads - twice LOL

1st issue they had was that the phones didn't download the firmware properly
2nd issue was when they fixed the non-downloading with something that then in return caused the phones to download the firmware every time the system rebooted and it took of course 15 - 20 minutes until the phones became operational again.
Somewhere in R2.0 or 2.1 if I remember correctly

Then they fixed the issues by having the 2 step setup to enable the firmware download

the good thing is that there are only 3 releases of firmware for it so that they didn't need to upgrade a lot and R5.0 and R6.0 are almost identical just adding Chinese characters to the phones.


Joe W.

FHandw, just expired ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[tlpeter]

Are you sure you have a tftp server configured and available?

BAZINGA!

I'm not insane, my mother had me tested!

 

[jsaad]

It worked! Thanks for your help.

I did not use turn_on.bat or turn_off.bat. I added ALLOW_5410_UPGRADES the other day.

I saw the error that the 5420 was looking for 5420_r6.bin and I only had 5420_r4.bin in my manager directory.

I renamed 5420_r4 to 5420_r6.bin and bingo it updated and worked.

I then removed ALLOW_5410_UPGRADES