5410 showing "no license available"

[newport21]

I have a IPO 500 V2 w/8.0.16 and have a 5410 plugged into a combo card and it is showing "No License Available" in the display. This system has 6 analog lines and 10 digital phones and NO licenses as we set it up as basic edition. Also this has been in service for just over 3 months. Not all phones are doing this however. Any ideas?

 

[amriddle01]

Reboot it, something odd is going on

 

[newport21]

Tech had set it up as essential mode and NOT basic mode. We think the 90 day time frame expired. We wanted basic mode. Ordered an Essential license to see if that fixes it in the morning. We'll let you know.

 

[amriddle01]

You should have ordered an upgrade licence instead, gives you the essential licence too and is half the price, also unlocks the ability to use user licences which the essential licence by itself won't, if it's not too late ask for that instead

 

[tlpeter]

Basic mode does not support the 54xx phones.
The only one with brains is the tech by using the IPO mode instead of basic mode!!!
Why do you want to use basic mode anyway?


BAZINGA!

I'm not insane, my mother had me tested!