5410 on R9.1.6 One Way Audio

[CallMeLB]

I have a customer running a 9.1.6 release IPO with a mix of 5410's and 4412's. I made sure no more than 16 4412's are on a given expansion module. Not clear how it starts but occasionally a 5410 can hear the caller but cannot be heard, even after a system reboot. The only fix I've found thus far when the ticket comes in is to replace the 5410 with a 4412, make a call, then put the 5410 back and it works.

I've read through patch notes up to 9.1.12 but haven't seen anything like this mentioned. Wondering if anyone has any thoughts?

 

[Westi]

Never heard of this particular issue but how about an upgrade just to rule out that it is a firmware issue.
It doesn't hurt (hopefully ) and can only help with this.

you may want to make sure that the 5410's are on R5.0 or 6.0 because the older R2.0 was not great

Joe W.

FHandw, ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[Andhee]

Good reason to push the customer to purchase 1400 or 9500 phones.

If vegetarians love animals so much, why are they eating all of their food?