5330 Quality Control Issues

[kwbMitel]

On a recent install out of 40 5330's I've so far found 3 where the button layout is wrong.

1 had the Volume down key pointing up
2 had the Hold key and Settings keys in the reverse positions.

Note: this is so far. Not a happy camper.

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What's most important is that you realise ... There is no spoon.

 

[nytalkin]

Sounds like you're getting punked! A few years ago we had a bunch of phones with no printing at all on the keys.

NO GOOD DEED GOES UNPUNISHED!

 

[WCTek]

In 2008, our new installation had 250 phones and all button label faded out within 2-3 months. Mitel did not believe me until I sent the phone back.

Mitel sent their tech back on-site and replaced all our phones on their dime. It tells you how bad the quality of these phones. These phones are made in China, and I assume they watch Olympic 2008 and did not care about quality.

 

[kwbMitel]

Not being punked. Sealed boxes. It is not easy to fix so I can't imagine someone going thru the trouble to change these as a joke.

@WCTek:The ink fading off the keys of 5340's is a known issue that Mitel owned up to.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[LoopyLou]

Welcome to cheap manufacturing in China where quality control is a joke. Probalby the phones are made of lead paint to.

The single biggest problem with communications is the illusion that it has taken place.

 

[kwbMitel]

For the Record, mine say Made in Canada.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[LoopyLou]

That's only the label.



The single biggest problem with communications is the illusion that it has taken place.

 

[nytalkin]

I'm guessing someone at the factory has a box of threes sitting on top of their refrigerator at home.

NO GOOD DEED GOES UNPUNISHED!