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5330 HTML App

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Wezaa

Technical User
Mar 15, 2011
3
GB
Current Mitel Version MCD 4.2

Upgraded from Release 8 UR5

Phone – Mitel 5330

Over this past weekend, we have upgraded our Mitel systems.

We have discovered that this has had an effect on our 5330 phones.

Before the upgrade, these phone would display out company logo and a number of the speed dial keys were set and labelled as we desired.

After the upgrade, these phone now only display “Phonebook” on the top key and “Applications” on the fourth key.

It is possible for us to retrieve our custom HTML app from our R8 UR5 Backups?

Thank you
 
You might need to upgrade your HTML app to rel 2.2

Share what you know - Learn what you don't
 
Cheers,

Would you possibly know where we could get this upgrade?

We aren't actually sure what version of the HTML app we are currently on. But it hasn't been upgraded since it was install I think. So likly it is an old version.

Thanks
 
I think you need HTML Infrastructure Licences for this to work from 4.0 onwards, other than the default ones supplied with the toolkit. See the below note from the helpfiles:-

Enter the number of licenses purchased (0-5600). Each license allows you to assign HTML applications to a device using any of the following: the User Configuration form, the Multiline Set Key Assignment form, the Settings key on the phone or the Desktop Tool.

One license is required per DN. Use the Multiline IP Set Configuration form to assign the DN(s) a license.

Licenses are only required for applications developed using the Release 2 HTML Toolkit. Release 1 applications do not need to be licensed and will continue to work

Changes are updated immediately without a reboot.
 
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