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5330 Calling Line ID

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JezzaT

Technical User
Jul 5, 2006
4
AU
Is there any way of stopping the 5330 sets showing the forwarded from info on the display of the phone?

Problem:- Incoming calls to a ring group eg. Customer Care. In night service calls to go to voicemail.

Cannot simply point the calls at a ring group because you cannot then change the destination for night service.

Point the calls at a dummy hunt group *400 then reroute always to the ring group in day and reroute to v/mail at night.

Works ok except the CLI on the phone shows "from group *400 Customer".

Ideally would only want to see "Customer Care" on the phone.
 
Try changing the hunt group type to 'Name Tag' and give the hunt group number *400 the name 'customer care' in Tel Dir
 
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