5330 buttons wearing off 1

[gkeefe]

We have a number of 5330 phones that we have purchased over the past two years that have begun to show significant wear on the buttons, some are no longer usable. We don't know if all of the affected phones came form a bad batch, or what is going on, but none have such a high volume of use that they should be wearing out this quickly. Has anyone else seen this? Is there any place we can purchase replacement buttons (for the number/letter buttons)? Thanks, Greg

 

[kwbMitel]

thread1329-1582237

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Occam's Razor - All things being equal, the simplest solution is the right one.

 

[mitelpoep]

Hi Greg,

We had a exactly the same issue at some of our clients, we phoned the Mitel Distributor and they kindly replaced the phones and sent them back to Mitel.