Hi,
We are using Netsoft's 5250 emulation software to access some AS400 machines via TCP/IP. The problem we have is for one particular machine it always times out, say, after 60 mins of inactivity. However, for other machines they stay connected until we terminate the session. We have recently been given access to another machine which again has no timeout problems. As far as I know, no changes have been made to the firewall to exclude this new machine for checking for inactivity or know of any settings for the existing machines.
Before the firewall, I think it is a Cisco ASA 5505, was installed we had no problems with any machine timing out.
I have searched the net for solutions and found some for IBMs software but none for Netsoft. Some mentioned changing a reg entry to set the keepalive setting to 120000 milliseconds or something but this is only affecting one machine.
Therefore, any ideas for checks to look for would be much appreciated.
Thanks & regards
We are using Netsoft's 5250 emulation software to access some AS400 machines via TCP/IP. The problem we have is for one particular machine it always times out, say, after 60 mins of inactivity. However, for other machines they stay connected until we terminate the session. We have recently been given access to another machine which again has no timeout problems. As far as I know, no changes have been made to the firewall to exclude this new machine for checking for inactivity or know of any settings for the existing machines.
Before the firewall, I think it is a Cisco ASA 5505, was installed we had no problems with any machine timing out.
I have searched the net for solutions and found some for IBMs software but none for Netsoft. Some mentioned changing a reg entry to set the keepalive setting to 120000 milliseconds or something but this is only affecting one machine.
Therefore, any ideas for checks to look for would be much appreciated.
Thanks & regards