5224IP Web Configuration Tool

[drichter12]

I am trying to work with SIP configurations on a stand-alone Mitel 5224IP set on my home network and everything I read in the Mitel documentation tells me to go to the built-in "Web Configuration Tool" to change settings on the phone.

I have had no luck whatsoever in getting to this elusive web page. I have confirmed that the phone is up and running properly on my network, it is pulling all the correct info from the DHCP server on my Cisco router and even upgraded via TFTP to the latest version I could find of the SIP firmware (v06.00.00.19). I have confirmed that the following protocols are enabled on the phone: HTTP, TFTP and Telnet. SNMP and SRTP are both off.

I have sucsessfully pinged the ip address of the phone as well as telneted into it's shell (Precise/RTCS Shell) but whenever I try to "browse" to the phone's IP address I immediately get an error stating the webpage cannot be found.

Any help with getting to this magical web interface would be greatly appreciated.

Thanks,


Dale

 

[TheMitelGuy]

Is the phone in MiNet or SIP mode?

 

[drichter12]

SIP Mode....



Dale

 

[TheMitelGuy]

Are you using HTTP or HTTPS?

 

[drichter12]

HTTP but have tried both just in case.....



Dale

 

[TheMitelGuy]

You need to enable the HTTP access in the Administrative Functions. Use the SuperKey to go into ADMIN TOOLS, ACCESS PROTOCOLS, Enter Admin Password, Turn on HTTP.

 

[drichter12]

Already done that....



Dale

 

[TheMitelGuy]

Are you sure your using the right IP?

You should be able to press the SuperKey and Line 1 and see your phones IP.

 

[drichter12]

Yes, I am positive of the IP address and I have even successfully telneted into the phone ( see below ). I am running a business scale network of cisco routers and switches and have assigned the phone to a dedicated voice vlan. I have also tried in set up on my native and data vlans as well.

============================================================
Precise/RTCS shell

Mitel/SIP v06.00.00.19 shell
Please enter password: admin
================== Mitel/SIP SHELL HELP ==================
FORMAT: cmd_name[,parameters[,...]]
pmtmc -
pmtec -
mfree - check free memory
watermk - check water mark
stack - show stack usage
level[,num] - set log level, num=[0,3]
subsys[,num] - set log subsystem, num=[0,6]
slog[,num] - set log direction, num=[0,1]
dbgmode[,mode] - set log debug mode, num=[0,2]
dbgip[,IP] - set dbg ip address, IP=ip address
dbgport[,port] - set dbg port number
elog - erase flash log
clog - clean flash log in RAM
wlog,string - write flash log
rlog[,num] - read flash log
savelog - save log to flash
loadlog - load log from flash to RAM
ntfcfg[,flag] - enable/disable notify,flag=[0,1]
mport[,num] - set media start port,num>=8000
d[,address] - dump memory
rleak - reset memory leak tst
pleak - print memory leak
sleak[,num] - enable/disable mem leak. num=[0,1]
rsc[,1] - enable the RSC connection
exit - exit the shell
reboot - reset the phone
eds[,num] - enable/disable the EDS,num=[0,1]
psip[,num] - dump the sip objects
help - print this info
RTCS>


Dale

 

[TheMitelGuy]

Well if you have the HTTP enabled, that is all you need to do, so it sounds like your phone is bad.

 

[montrealguyhere]

try to telnet to port 80 and see if you get a connection.

telnet IP ADDRESS 80 (using the ip of the device)and a 80 after the ip address

you shoulge get connected, if connection is refused then there would be a issue with the http server in the phone, or as some one else would say, she is dead...

John - Up in Montreal

It's about who??????
Then make it about us....

 

[drichter12]

I will give it a try when I get home tonight.... I also picked up a 5212 the other day and am getting the same issue so I am also going to go through my internal ACLs on my Cisco routers to make sure I haven't missed something as well.

Thanks,

Dale

 

[Mitelpassion]

if this helps, I had the same issue. couldn't connect. a collegue tried from his laptop and could.

My IE is not well!!!! running release 7 something something.
maybe try another PC.

 

[drichter12]

I'll give it a try... I'm on IE 7 but my wife is still on IE 6...

I'll let you know....

Dale