5215 and Headsetss

[TimGuyUK]

I realise these were pulled for being rubbish.

Ive got a load of 5215s that were bought at the same time.

A Plantronics headset and attachment cable that works in one will not work in another.

Symptoms are that with headset enabled the handset speaker works. Only way I can get around it at the moment is to putthe headset cable into the handset socket and leave the handset disconnected.

Im assuming that its a revision problem as other 5215's work.

Anyone seen the problem?

 

[kwbMitel]

The headset jack on the bottom of the phone should not be used except for direct corded headsets.

If the headsets you are using have a base station then the headset plugs into the handset jack, the handset into the base station and a headset key is programmed on the phone to toggle the functionality.

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Occam's Razor - All things being equal, the simplest solution is the right one.

 

[TimGuyUK]

These are just micky mouse direct cabled ones, nothing fancy.

No wireless/BT.

 

[kwbMitel]

Check the color of the crystal of the headset plugin. With Plantronics headsets clear crystals means that they plug into adaptors, fogged/greyish crystals are for direct connection.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.