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500P phone to DSC, only handle one external call at a time.

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krugferd

Technical User
Aug 29, 2012
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I have a 500P phone that I point to a DSC that goes VIA a SIP trunk to Lync.

When I call internally, it works. I can stack up 7 (Current ISM limit for SIP trunks) internal calls and they call connect without any issues.

When I call externally to the number, I'm able to get one call to Lync. Any others fail with a busy signal. I've tried a Night-forwarded ACD; No go. I've tried a forwarded a digital phone to the DSC as well.

I'm sorta out of options. Is there a way around it? I have some feelings that the call is just not being forwarded quick enough off of the analog phone to clear it for another incomming call. And since Analog phones can't be a multiple appearance, or MCR keys.
Would an ACD at (incoming number) queue full of phantoms that forward work?

=== DATA ===
DES CONF
TN 156 0 00 13 PHANTOM
TYPE 500
CDEN 4D
CUST 0
ERL 00000
WRLS NO
DN 7011 0 MARP
AST NO
IAPG 0
HUNT 8740
TGAR 0
LDN NO
NCOS 5
SGRP 0
RNPG 0
XLST
SCI 0
CLS UNR DTN FBA XFA WTA THFD FNA HTA ONS
LPR XRD AGRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD
CFTA SFD MRD C6A CNID CLBD AUTU
ICDD CDMD LLCN EHTD MCTD
GPUD DPUD CFXA ARHD OVDD AGTD CLTD LDTD ASCD SDND
MBXD CPFA CPTA DDGA NAMA MIND
MCRD
EXR0 SHL ABDD CFHA DNDY DNO3
CWND USMD USRD BNRD OCBD RTDA RBDD RBHD FAXD CNUD CNAD PGND FTTC
CDMR PRED MCDD T87D PKCH MPTD
RCO 0
PLEV 02
PUID
AACS NO
MLWU_LANG 0
ARTO 0
FTR FDN 8740
FTR EHT 8740
FTR DCFW 8 8740
FTR AHNT 8740
FTR AEHT 8740
DATE 29 AUG 2012

DES SIP
TN 100 0 00 00 VIRTUAL
TYPE IPTI
CDEN 8D
CUST 0
XTRK VTRK
ZONE 004
LDOP BOP
TIMP 600
BIMP 600
AUTO_BIMP NO
NMUS NO
TRK ANLG
NCOS 5
RTMB 4 1
CHID 1
TGAR 1
STRI/STRO WNK WNK
SUPN YES
AST NO
IAPG 0
CLS CTD DIP CND ECD WTA LPR APN THFD SPCD MSBT
P10 NTC
TKID
AACR NO
DATE 28 AUG 2012

TYPE RDB
CUST 00
ROUT 4
DES SIP
TKTP TIE
M911P NO
ESN YES
CNVT NO
SAT NO
RCLS EXT
VTRK YES
ZONE 004
PCID SIP
CRID NO
NODE 2000
DTRK NO
ISDN YES
MODE ISLD
DCH 4
IFC SL1
PNI 00001
NCNA YES
NCRD YES
TRO NO
FALT NO
CTYP CDP
INAC NO
ISAR NO
DAPC NO
MBXR NO
PTYP ATT
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
SRCH LIN
TRMB YES
STEP
ACOD 7108
TCPP NO
PII NO
AUXP NO
TARG 01
CLEN 10
BILN NO
OABS
INST
IDC NO
DCNO 0 *
NDNO 0
DEXT NO
ANTK
SIGO STD
STYP SDAT
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
NBS 2048
NBL 4096
IENB 5
TFD 0
VSS 0
VGD 6
SST 5 0
NEDC ORG
FEDC ORG
CPDC NO
DLTN NO
HOLD 02 02 40
SEIZ 02 02
SVFL 02 02
DRNG NO
CDR NO
VRAT NO
MUS NO
RACD NO
MANO NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
CBQ NO
AUTH NO
TDET NO
TTBL 0
ATAN NO
OHTD NO
PLEV 2
ALRM NO
ART 0
SGRP 0
ARDN NO
AACR NO

DSC 8740
FLEN 4
DSP LSC
RLI 24
NPA
NXX

RLI 24
ENTR 0
LTER NO
ROUT 4
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
SCNV NO
CNV NO
EXP NO
FRL 0
DMI 0
ISDM 0
FCI 0
FSNI 0
DORG NO
SBOC NRR
IDBB DBD
IOHQ NO
OHQ NO
CBQ NO

ENTR 1
LTER NO
ROUT 4
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
SCNV NO
CNV NO
EXP NO
FRL 5
DMI 11
ISDM 0
FCI 0
FSNI 0
DORG NO
SBOC NRR
IDBB DBD
IOHQ NO
OHQ NO
CBQ NO
ISET 0
NALT 5
MFRL 0
OVLL 0

 
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