500 error, website cannot display page

[CTmtnbkr]

Wondering if you can help figure this out.

Background on the Exchange Servers

Exchange Servers
Front end server
Backend1 – our domain, domain 1 and domain 2 (3 stores)
Backend 2 – Domain 3

99% of the users are OWA only, with no desktop access.

Meeting request are being sent out from our domain and are fine for our domain, but users in domain 1-3 randomly get a 500 error: The website cannot display the page in OWA

Any idea what might be causing this? It just started recently and can’t seem to track down the cause.

Thanks in advance for any help

 

[SilviaS]

This one tends to happen when the front end server cannot access the exchange database.
Do you every get this when you run owa from the same database server?

 

[CTmtnbkr]

I ran it one the server and got this on the same meeting request. Other messages show fine

The page cannot be displayed
There is a problem with the page you are trying to reach and it cannot be displayed.

--------------------------------------------------------------------------------

Please try the following:

Open the fsbiexch2 home page, and then look for links to the information you want.
Click the Refresh button, or try again later.

Click Search to look for information on the Internet.
You can also see a list of related sites.




HTTP 500 - Internal server error
Internet Explorer

 

[SilviaS]

try checking this
Managing Exchange Server 2003 Free/Busy Folders

Topic Last Modified: 2005-05-06

Free/busy data is published information that contains a user's personal availability data based on the user's schedule. Microsoft Exchange Server 2003 uses the information extensively when users schedule meetings. These topics provide an explanation of how clients such as Microsoft Office Outlook 2003 work with Exchange Server 2003 to manage free/busy data. They also provide information about how you can best deploy and maintain free/busy servers.

Exchange Server 2003 stores free/busy information in a dedicated public folder that is named SCHEDULE+ FREE BUSY. This folder contains a separate subfolder for each administrative group in your Exchange organization. When a user publishes free/busy data, Exchange Server 2003 posts the information in a message in the appropriate free/busy subfolder. The free/busy folders are system folders and function in a manner that is similar to offline address book folders.

In Exchange System Manager, you can view the system folders for a specific public folder tree by right-clicking the public folder tree node, and then clicking View System folders.

 

[CTmtnbkr]

Thanks for the reply

Took a look in that folder and there was nothing there....

What should I be seeing if anything?

Thanks!

 

[SilviaS]

You may have to select view/advanced?

 

[CTmtnbkr]

Cant find an advanced view?