5.0.8 Manager disables Dial In 1

[janni78]

Just discovered that if you open up a config with the 5.0.8 Manager and look at the RemoteManager user under tab "Dial In" you see that the feature is inactive even though I connected with this user.

This means that is I change anything on that user without checking the Dial In tab next time I connect it will be disabled.

Just got a system inreachable after changing the password for the RemoteManager user =)

 

[kwing112000]

I just pulled my config from my demo and found you are correct. dial in gets disabled.

Kevin Wing
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[TomMills]

yeah same here.

406 and 500.

pulled config, it was disabled. enabled it, merged, pulled config again and its disabled again.

Oh dear

"There's a dog in the New Zealand section

 

[janni78]

Well, the good thing is that it seems like it's only changed in your config if you change anything on the acutal user with the dial in settings.

Otherwise I would have a lot of customers to drive over to after the 5.0 Beta =|

Made a ticket with this so hopefully they'll release a fix asap.

 

[jamie77]

I made some changes to an IP500 4.2(20) with 5.0(8) Manager yesterday. I can still connect today and when I've checked, dial in is unticked on RemoteManager.

I've done some others this week that doesn't seem to have stopped us dialing in.

Does this only stop dial in access on an R5 kit??

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!

 

[janni78]

It stops access on any release, but only if you change the dial in user.

 

[Bas1234]

The trail version we had the same problem, recreate the "RemoteManager" for those who use this. because it will dissapear in the iproute.

Just did an upgrade on a IP500 but the RemoteManager is still there in the IP Route.

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[jamie77]

So as long as we dont' alter any settings on RemoteManager, then it's all fine. even though it unticks it??

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!

 

[janni78]

jamie77 (Programmer) 7 Aug 09 8:32
So as long as we dont' alter any settings on RemoteManager, then it's all fine. even though it unticks it??

It seems like you'll be fine after what I found out testing this. I also have made changes to a couple of customers before I noticed this and I can still access them.

 

[jamie77]

Only change I ever do to RemoteManager is change the password. I'll keep my eyes on this.

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!

 

[jamie77]

Also, thanks for the heads up

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!

 

[Westi]

Thanks Janni78
you may have saved some of us from nasty driving or troubleshooting over the phone with a computer illiterate contact

Joe W.

FHandw., ACS

If you can't be good, be good at it!

 

[jamie77]

Has anyone metioned this to the Tier 3 lords??

I raised it today. will post a reply. Our disty handn't heard of it.

Guess they don't read here?!?!?!?

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!

 

[janni78]

I made a ticket about this with our dist, but seems like they haven't done anything about it yet.

I'll call them again but it's good if you also get this to Avaya.

"Trying is the first step to failure..." - Homer

 

[RTGDFM]

Its not disabled. if you go off the screen (ie click another user) and go back to that screen it miraculously ticks itself.

Its another wonderfull little avaya glitch.

ACS IP Office Implement
ACA IP Telephoney Implement

 

[RTGDFM]

also I have it logged with avaya, if it gets a CQ number I'll post it here.

ACS IP Office Implement
ACA IP Telephoney Implement

 

[jamie77]

I heard that RTGDFM. Now tried that yet though. And not brave enough to try it until I'm on site and someone can dial in from the office. Scared to break it!!

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!

 

[Bas1234]

Jamie, open an offline config and you'll see.

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[jamie77]

I see.

So as long as you go to something else and then back to RemoteManager, it's all good.

That is a beauty!!!!!

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!

 

[janni78]

Then it could be a feature after all ;-)

"Trying is the first step to failure..." - Homer