46xx options for two different configurations of 9650 phones 2

[Mjoeuser]

Hi, I have users that have 96xx phones. Some users are sales assistants and use 9650s and some users are customer service that uses 9640s and some 9650s. Both departments need to have unique options that are different from each other. I'm told that the 46xx files on my http server can be set so the correct files are sent to the appropriate phone. Can someone point me to what needs to be changed on the 46xx files so this can happen?

Thanks!
Joe

 

[DAVIDPAYNE]

You can use the Group ID feature to setup unique setting for each group. You would create the group in the setting file, then program each phone for the group that you want it to belong to.

 

[Mjoeuser]

Thanks David. Someone in my shop suggested this as well, but I cant find this in the 46xx file. Can you tell me what the variable name is?

Thanks

 

[tlpeter]

From the top of my head:

IF $GROUP SEQ 0 GOTO

IF $GROUP SEQ 1 GOTO


BAZINGA!

I'm not insane, my mother had me tested!

 

[mattKnight]

You need to add

if $GROUP SEQ 0 goto common
if $GROUP SEQ XXX goto Shop
if $GROUP SEQ YYY goto CSR

# Shop
## Options for shop staff here
goto common
##    !! End of Shopprofile
## 
# CSR
## Options for shop staff here
## goto common

# common
## Common options go here

The set you phones to be in group XXX (3 digit) and group yyy

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[Mjoeuser]

I am missing the boat here... I looked through my 46xx.txt file and I cant find any text that shows "$GROUP SEQ". Where does this reside?

Thanks,

 

[DAVIDPAYNE]

I don't believe that it is in the file be default, it is something that you have to add, I put mine in side the are of the model I was dealing with.

 

[gwebster]

Think of using the 46xxsettings.txt file as a scripting language.

If you look in the online version, you will see a line "IF $MODEL4 SEQ 1692 GOTO SETTINGS1692" and then later in the document a line "# SETTINGS1692" with a number of configuration paramaters followed by a "GOTO END". A 1692 parsing the 46xxsettings.txt file will recognize that it is a 1692, jump down to the "# SETTINGS1692" section, parse all of that content, and jump down to the "# END" section.

You can do the same things with grouups. If you configure a group of phones with GROUP 333, then put a "IF $GROUPS SEQ 333 GOTO SPECIAL" in your 46xxsettings.txt file, then create a "# SPECIAL" section with the custom settings for that group.

This is described, with examples, in the 9600 Series IP Deskphones Administrator Guide.