Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

4690 Firmware Updates

Status
Not open for further replies.

Ratman01

IS-IT--Management
Oct 16, 2003
98
US
I have recently been given the responsibility for our phone firmware updates and have noticed that the previous person never had any of the 4690 firmware files loaded on our servers. Therefore, we have 4690 Polycoms at release 1.3, 1.4, 2.05, 2.3, 2.31 and 2.5

I have the firmware for 2.6 but when trying to get this to load on the phone with 4690_020500.BIN loaded, it does not find the file. At this point I don't even know if we can go direct from some of the older releases to the version 2.6.

Most of these phones are statically programmed as well and yes we have had the issue of them loosing the settings on a reboot.

Can anyone guide me through the process of getting these updated, what firmware version I should be striving to load and where I need to place the files on my file server to get the phones to recognize them and load?
 
I have this document and it still will not upgrade my 2.5 phone. How do I upgrade the versions that are R2.3.x and earlier?
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top