Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations SkipVought on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

4620 Phone Cutting Out

Status
Not open for further replies.

SD222

Programmer
May 7, 2012
18
0
0
US
We have a user whose 4620 phone has poor sound quality in general and has issues with calls cutting in and out. We have replaced the set, all cords and even had the office rewired to the switch, but the issue remains. This is the only phone in the entire company having this issue. Any ideas, anyone?
 
What is the cable length?
What is the codec?
What happens if you plug the phone in to the switch directly?




BAZINGA!

I'm not insane, my mother had me tested!

 
Also using another handset on a different extn in his port will show if the issue follows the extn or the location, then you know where to point the finger :)

 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top