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4606 IP Phone Stuck on "Starting..."

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estermer

IS-IT--Management
Aug 19, 2004
15
US
Anyone have any ideas on what I can do to this phone to get it to boot completely? It starts up and then hangs on the "Starting..." screen.

Thanks,
Eric
 
have you reset the phone to defaults? (Mute) 73738#

what type of phone? are you using DHCP? do you have a TFTP server? are you putting the phone(s) on its/their own VLAN? is your C-LAN on the same VLAN? what system/release is the Media Server/Gateway?
 
It sounds like the boot files on your phone could be corrupt. You may have to get a replacement.
 
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