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4602 IP Phone transfer issue

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mikeduncan

mikeduncan

IS-IT--Management
Apr 23, 2004
32
AU
Hi,

We are using an IP412 with version 3.0 software loaded, and a mixture of 4620 and 4602 phones.

With the 4602 phones, I have found that to allow call transfers, the A and B buttons need to both be configured as 'Appearance'.

Is there a way around this, as I would really like to have the B button do something else like turn forwarding on.

Michael
 
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Based on 2.1:

Remove appearance from both buttons.
If there is only one appearance defined, you'll not be allowed to use the second line ofr a transfer.
 
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