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4500 Tray 3 Problem

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OUCATS

IS-IT--Management
Feb 5, 2002
180
US
In the past I had no trouble printing to tray 3, but I just upgraded to the PCL6 driver (to correct a printing issue) and now I can't select tray 3.

So from the server, I have tried to select it (by clicking the "configure" tab and under optional printing sources selecing "Tray 3". But when I click OK, and then go back into properties, Tray 3 is no longer selected. I can't figure out how to get it to keep tray 3 as a printing option. Any help would be very appreciated.

Thanks!!
 
I had the same problem(using the PCL 5c drivers). I was able to correct it be remove both the newand old drivers on the server. I then setup the printer with the new drivers.

hope it helps
 
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