Our receptionist uses a 4424D+ console with a sidecar on a IP Office 500 system. I would like to setup her phone so that she can click on an incoming call on softconsole and the call will go directly to her handsfree headset without pressing any buttons on her phone or using a handset lifter. Currently, when she answers the phone with softconsole, the call goes to speaker unless she picks up the handset or presses the "headset toggle" button.
I can do this with a 5410 by setting speaker autoanwer to off.
I can do this with a 5410 by setting speaker autoanwer to off.