420 TCP read error

[ifoam]

I have a problem. This is a test server and I'm trying to figure out why my messages are not being sent out. I can receive messages great. its fast and quick but when i try to send messages out, i get errors. I'm running GW8.0.

I found this through novell:

http://www.novell.com/support/php/s...TID_1_1&dialogID=7001109&stateId=1 0 15578417

but it doesn't show a solution rather just states the problem again in the resolution. Any ideas?

Here is some log:
16:27:43 2B5 MTP: New receiver thread started, now 1 connections.
16:27:44 3DF MSG 82 File: MAIL1/SYS:\GW\PSJADOM\WPGATE\GWIA\wpcsout\gwi1309\4\4A24017F.000 Message Id: (4A2447CC.744:19:16331) Size: 677
16:27:44 3DF MSG 82 Sender: Jose.martinez@domain.com
16:27:44 3DF MSG 82 Converting message to MIME: MAIL1/SYS:\GW\PSJADOM\WPGATE\GWIA\send\xa240180.005
16:27:44 3DF MSG 82 Recipient: email@gmail.com
16:27:44 3DF MSG 82 Queuing message to daemon: MAIL1/SYS:\GW\PSJADOM\WPGATE\GWIA\send\sa240180.005
16:27:44 19F DMN: MSG 82 Sending file: MAIL1/SYS:\GW\PSJADOM\WPGATE\GWIA\send\pa240180.005
16:27:44 19F NgwResQuery(gmail.com, 1, 15)
16:27:44 19F Querying server (# 1) address = 10.0.0.8
16:27:44 19F HEADER:
16:27:44 19F opcode = QUERY, id = 53, rcode = NOERROR, flags: qr rd ra
16:27:44 19F query = 1, answer = 5, authority = 4, additional = 4
16:27:44 19F
16:27:44 19F QUESTIONS:
16:27:44 19F gmail.com, type = MX, class = IN
16:27:44 19F
16:27:44 19F ANSWERS:
16:27:44 19F gmail.com
16:27:44 19F type = MX, class = IN, ttl = 20 mins 17 secs, dlen = 32
16:27:44 19F preference = 10, name = alt1.gmail-smtp-in.l.google.com
16:27:44 19F gmail.com
16:27:44 19F type = MX, class = IN, ttl = 20 mins 17 secs, dlen = 9
16:27:44 19F preference = 20, name = alt2.gmail-smtp-in.l.google.com
16:27:44 19F gmail.com
16:27:44 19F type = MX, class = IN, ttl = 20 mins 17 secs, dlen = 9
16:27:44 19F preference = 30, name = alt3.gmail-smtp-in.l.google.com
16:27:44 19F gmail.com
16:27:44 19F type = MX, class = IN, ttl = 20 mins 17 secs, dlen = 9
16:27:44 19F preference = 40, name = alt4.gmail-smtp-in.l.google.com
16:27:44 19F gmail.com
16:27:44 19F type = MX, class = IN, ttl = 20 mins 17 secs, dlen = 4
16:27:44 19F preference = 5, name = gmail-smtp-in.l.google.com
16:27:44 19F
16:27:44 19F NAME SERVERS:
16:27:44 19F gmail.com
16:27:44 19F type = NS, class = IN, ttl = 3 days 15 hours 8 mins 59 secs, dlen = 6
16:27:44 19F domain name = ns3.google.com
16:27:44 19F
16:27:44 19F gmail.com
16:27:44 19F type = NS, class = IN, ttl = 3 days 15 hours 8 mins 59 secs, dlen = 6
16:27:44 19F domain name = ns4.google.com
16:27:44 19F
16:27:44 19F gmail.com
16:27:44 19F type = NS, class = IN, ttl = 3 days 15 hours 8 mins 59 secs, dlen = 6
16:27:44 19F domain name = ns1.google.com
16:27:44 19F
16:27:44 19F gmail.com
16:27:44 19F type = NS, class = IN, ttl = 3 days 15 hours 8 mins 59 secs, dlen = 6
16:27:44 19F domain name = ns2.google.com
16:27:44 19F
16:27:44 19F ADDITIONAL RECORDS:
16:27:44 19F ns1.google.com
16:27:44 19F type = A, class = IN, ttl = 1 day 7 hours 37 mins 41 secs, dlen = 4
16:27:44 19F internet address = 216.239.32.10
16:27:44 19F
16:27:44 19F ns2.google.com
16:27:44 19F type = A, class = IN, ttl = 1 day 7 hours 37 mins 41 secs, dlen = 4
16:27:44 19F internet address = 216.239.34.10
16:27:44 19F
16:27:44 19F ns3.google.com
16:27:44 19F type = A, class = IN, ttl = 1 day 7 hours 37 mins 41 secs, dlen = 4
16:27:44 19F internet address = 216.239.36.10
16:27:44 19F
16:27:44 19F ns4.google.com
16:27:44 19F type = A, class = IN, ttl = 1 day 7 hours 37 mins 41 secs, dlen = 4
16:27:44 19F internet address = 216.239.38.10
16:27:44 19F
16:27:44 19F DMN: MSG 82 Attempting to connect to gmail-smtp-in.l.google.com
16:27:45 19F DMN: MSG 82 Attempting to connect to gmail-smtp-in.l.google.com
16:27:45 19F DMN: MSG 82 Attempting to connect to alt1.gmail-smtp-in.l.google.com
16:27:45 19F DMN: MSG 82 Attempting to connect to alt2.gmail-smtp-in.l.google.com
16:27:45 19F DMN: MSG 82 Attempting to connect to alt3.gmail-smtp-in.l.google.com
16:27:45 19F DMN: MSG 82 Attempting to connect to alt4.gmail-smtp-in.l.google.com
16:27:45 19F DMN: MSG 82 Send Failure: 420 TCP read error
16:27:54 289 MSG 82 Analyzing result file: MAIL1/SYS:\GW\PSJADOM\WPGATE\GWIA\result\ra240180.005
16:27:54 289 MSG 82 Detected error on SMTP command
16:27:54 289 MSG 82 Command: gmail.com
16:27:54 289 MSG 82 Response: 420 TCP read error
16:27:54 289 MSG 82 Deferring message: MAIL1/SYS:\GW\PSJADOM\WPGATE\GWIA\defer\sa240180.005
16:27:54 2BF MTP: File sent: 5a24018a.001 Size: 664
16:27:55 347 DMN: MSG 81 SMTP session ended: [74.125.44.30] (yx-out-2324.google.com)

 

[Provogeek]

Make sure you have good DNS resolution all the way around.

Reset the gateway:

Shut the gateway down.

Rename or delete the SEND, RECEIVE, WPCIN, and WPCOUT directories in the gateway directory (MAIL1/SYS:\GW\PSJADOM\WPGATE\GWIA\)

Start the gateway back up.

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
Brent Schmidt Senior Network Engineer
Keep IT Simple[/color red]

http://www.kiscc.com

Novell Platinum Partner Microsoft Gold Partner
VMWare Enterprise Partner Citrix Gold Partner

 

[marvhuffaker]

Usually 420 TCP errors are related to breaks in communication. I don't necessarily see a DNS problem but that's hard to tell sometimes. Looks like it might not be resolving dns or your packets just aren't getting out.

You could find TEL.NLM (Telnet for Netware) and try to telnet directly to those hosts, for example:

TEL gmail-smtp-in.l.google.com 25

See what kind of results you get.

Also make sure your NIC link speed and duplex match and you're not getting any errors reported.. You can check this in Monitor under LAN/WAN.

Marvin

Marvin Huffaker, MCNE
Marvin Huffaker Consulting, Inc.
A Novell Platinum Partner

http://www.redjuju.com