4101mfp prints very faint when copying

[jhull22]

All of the control panel options are set to default. If you print a doc from a PC it looks normal, but if you make a copy (AFD or Glass) the resulting print out looks very faded.

Toner has been replaced - that makes no difference. The only way to make it look decent is if you crank up the toner density on the control panel, however this never needed to be done before.

Any suggestions or ideas would be greatly appreciated, Happy Holidays!

 

[TCouch]

I would say that you probably have Economode turned on, which accoding to HP uses 50% less toner, which does in fact give you light print. I would start there. If you still have problems, or if economode is not the issue, let us know.

Timothy N. Couch
A1 Printech
Anchorage, AK

 

[yerington]

Remove 3 screw on the ADF glass, remove it and clean mirror and internal glas surface (internal side). Hope this help.
Marco

 

[TCouch]

Ok, I must have had a major brain fart when I put up my original post. For some reason I thought the light print was on anything that came out of the printer.

I would have to agree that it's probably either dust under the glass, or dust on the scanner mirrors.

 

[jhull22]

Thanks for the responses. We actually decided to use our service plan and got an hp guy out and he replaced the feed kit and transfer roller.