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403 V2.1(27) Hunt Grp queue msg

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jjjjohn

Technical User
Apr 21, 2004
19
US
403 V2.1(27) with Voice Mail Lite, calls ring to a Hunt Group with queueing turned on. The message (default)("All operators are busy...")plays for calls that are queued. Can this be changed, and the customer record their own queue message? Thanks
 
Simple answer is yes!

When they go into the mailbox to collect messages they can press '3' - this then gives them 4 options:

1 - Standard greeting
2 - OOH gretting
3 - queue greeting 1
4 - queue greeting 2 (you are still in a queue)




Old school Alchemy engineer - trying to keep up with the times :)
 
...nearly forgot - if you don't have a shortcode to to collect msgs from that group - create one (you don't need to have voicemail turned on for the group to change the messages).


Old school Alchemy engineer - trying to keep up with the times :)
 
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