4 letter word

[seryozha]

I'm just going to say it Salesman. This is a 4 letter word. Ours so happens to think it would not be difficult to restore a Mitel system to factory defaults wiping all programming and voice mail without damaging the system. With these salesmen there, of course, is never any mention of model, just the make. A phone system is a phone system, of course, right? They all just do the same thing. I wave my magic wand and it does whatever they want.

As mentioned above, I have no other information than this system is a Mitel. A small to medium size system in a bank. Can anyone give me any details such as what model of Mitel this could be and how one would perform the requested task?

 

[IrwinMFletcher]

One command and a reboot is all it takes.

 

[seryozha]

care to share what that command is and how a connection is established?

 

[IrwinMFletcher]

It depends on the system, but on a MCD (3300), the maintenance command DBMS FLAG OFF will do it. From the Help:

DBMS FLAG OFF (DBM FL OFF)
Qualifiers:
None

Purpose:
Discards a saved database and loads a blank database.

Details:
On the SUPERCONSOLE 1000, this command is found under the SYSTEM group of commands.

Example:
Entry: DBM FL OFF
System Response:

DBMS info: dbms flag is off


Having said that, if you're not aware of that command, then it's probably a safe assumption that you won't be that familiar with re-programming the system once you blank it. So unless you have someone who can, use at your own risk. I'm just pointing out that it is quite possible and quite easy.

 

[seryozha]

they are just wanting the system blanked out before it is shipped back to their warehouse. But like i said all i know is it is supposed to be a small-medium sized system. It could be from 1980 for all i know.

 

[IrwinMFletcher]

Same goes for other platforms/variants new or old. There's always a simple method to blank the system.

 

[seryozha]

Thanks for your help Irwin. Do the systems all just use a DB9 and terminal connection? Is there any way to do the wipe through an attendant phone?

 

[IrwinMFletcher]

All have the term connection that I know of, but there are also other ways to connect (telnet, web, etc). You really need to find out the type of system, otherwise it's just speculation.

 

[seryozha]

Right, and that is exactly my concern. Other than the fact that I have never worked on a Mitel system before.

 

[kwbMitel]

I picture would suffice to identify.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[MitelInMyBlood]

Small-to-medium sized Mitel system for a bank could run the whole gambit, from an old Entrepreneuer, SX10, SX20, SX50 SX200, 200-EL/ML/ICP) SX2000/VS, S, SG(unlikely) MN3100, 3300, MCD, GX5000

Did I miss anyone?

Guessing, you could probably eliminate the Entrepreneuer, but the SX50, SX200(EL or ML variants) and MN3100 are the likely candidates. Most of those are fairly decent machines for their time.

The MN3100 makes swell driveway fill for a readi-mix plant

The DBMS Flag OFF command (to my knowledge anyway) is only supported on the SX2000 and 3300 class machines.

as kwbMitel says, 1 picture would suffice to identify it.


Original MUG/NAMU Charter Member