I'd get on those fax lines with an analog phone, dial another internal 4 digit number (call an internal phone with a display), and confirm they are the DNs you think they are.
You are correct. Within the location it works. If it is at another networked location it does not work. Would this be something the vendor would take care of? The user said it worked for years then all of a sudden it did not work any longer. We can fax to other numbers off site 4 digit. Anymore ideas? Thanks,
Unless someone other than the vendor knows your ESN/CDP plan, they are it.
It's not the TN programming, but you could prove it by temporarily changing the DN of that machine to a DN you recently took out of service, but worked from other sites. If other sites can then call it, you know those other sites are missing the required programming to dial 4014
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.