Hey guys, running IPO 8.1 and I am running into someproblems with unscreened or third party forwarding.
I changed settings to use internal data so the DID will show when a user calls, the problem is when I try to use forwarding to a cell it forward the Internal DID instead of the 3rd party that called.
Our provider will take what we send them so I don't think it's on their side. I had send caller ID set to none under the SIP.
I also know twinning can be used but for this location they are not getting a license for it so I must find a workaround.
I was able to get it to forward the correct number by changing everything to *instead of useinternal data but external calls showed our extension instead of our DID.
Any help is greatly appreciated.
I changed settings to use internal data so the DID will show when a user calls, the problem is when I try to use forwarding to a cell it forward the Internal DID instead of the 3rd party that called.
Our provider will take what we send them so I don't think it's on their side. I had send caller ID set to none under the SIP.
I also know twinning can be used but for this location they are not getting a license for it so I must find a workaround.
I was able to get it to forward the correct number by changing everything to *instead of useinternal data but external calls showed our extension instead of our DID.
Any help is greatly appreciated.
