I have some 3920's on a 9.1 IP Office running in Basic mode. I have line buttons programmed on the handsets. I'm having an issue picking up held calls using the line appearance buttons. Scenario is a call comes into the system. Is answered by the receptionist and placed on hold. From the 3920 when the corresponding Line appearance button is pressed the call is answered, but there is no audio present. If I press the line button again the call is placed back on hold. If I press it a third time the call is picked up, and everything works fine. If the initial call is answered or originated from the 3920 everything works fine. Anyone ever seen a similar issue on the 3920's?
ACSS-SME | ACIS-SME | APSS-SME
ACSS-SME | ACIS-SME | APSS-SME