3904 setup as ACD

[jt4899]

I am toying around with a 3904 setup as an ACD. I have not been able to get a message light for the DN (assigned to key 3). Is this possible?

 

[StoneColdphoneman]

Massage waiting is on key 16

 

[jt4899]

Yes, I know MWK is assigned to key 16, but can I get the red light to come on?

 

[Hairball1]

I am thinking that unless the voicemail is associated with key 00, you will have to activate an Xmwk key for that particular dn. Put in the VM center access DN and the monitored DN for the vm waiting. On some releases or versions the red lamp will come on even when the vm is not associated with key 00.
I really don't know the exact reason it works on some and not on others.
Good luck.

 

[StoneColdphoneman]

Is the ext that has a mail box on the ACD phone appear on any other TN, if yes remove the appearance from all other phones.

 

[jt4899]

Thanks Stonecold,
that did it