3904 cls acting odd

[qwzx]

New 61c running succ 3 software.
new 3904's and analog phones
running bars/nars but only looking at dial 9

We have some fex lines that we dial a 2 digit access code for and then a 7 digit local number. If you try to enter more digits after the far end answers( i.e. pin numbers for a bank or call back numbers for a paging service) the trunks disconnect. The odd thing is if the call is made from a 3904, the trunk disconnects. If the call is made from an analog phone it does not. Both phones are cun in the cls. If I change the cls of the 3904 to unr then the 3904 call will work. The person who did the bars programing swears he did not set up bars to look at the 2 digit access code. targ is the same for both phones. What am I missing?

 

[Avaya911PLM]

Just wondering why you are using CUN, and not CTD. Try it with CTD.

Without looking at all of your dialplan, it's hard to say what's happening, but CUN is used to treat PRI trunks as unrestricted and non ANI trunk types as restricted. Now what is bothering me is why the analog is not having the problem as well.

--
Fletch
Visit the Nortel Technical Support Portal at:

http://www.nortelnetworks.com/support

 

[johnpoole]

you need to enable a live keypay.. ees=yes end to end sig. keeps your dtr's on line past answer supervision

in the cdb under ftr
EEST YES
DTMF YES
EESD NO
works everytime

john poole
bellsouth business
columbia,sc