3831 Unable to find any media.

[ramzi73]

Hello
Arcserve is used to backup servers IN SAN environment:
Tape library : Hexabyte 415FC
Arcserve: 9.0 patch 5
OS :Windows 2003 server

Problem :
When i launch Jobs from the primary server ther is no problem but when i launch job from secondary server, i have this problem "3831 Unable to find any Media"

this is the contenet of dicovery.cfg for the secondary :
#
# Sample Discovery Service Configuration File
#
# $BRIGHTSTOR_HOME/config/discovery.cfg
#

#
# PRIMARY required: primary discovery server host name
# replace IP address with IP address (or host name) of your PRIMARY
# Discovery server and uncomment the leading #
#PRIMARY CASPrimaryServer

#
#
# SECONDARY optional: secondary discovery server host name
#SECONDARY CASSecondaryServer


# DOMAIN the name of BrightStor domain. DOMAIN is required when localhost is
# either the PRIMARY Discovery Server or the SECONDARY Discovery Server
# Otherwise, by specifying PRIMARY Discovery Server will decide what domain
# the current Server belongs. DOMAIN need not be set in this case.
#
# To set up your domain, replace your_domain_name in following line with the
# name you like and remove the leading #
#
# Note : This is a logical name, not associated with any actual machine name.
#
#
DOMAIN DOMINO
PRIMARY DOMINO
SECONDARY

And this the content of the log :


[05/25/2005-00:08:35 ,1,65,0,0,-1,2,18,0,0] Run Command: c:\stopdomino.bat.
[05/25/2005-00:08:35 ,1,65,0,0,-1,2,18,0,0] Start Backup Operation. (QUEUE=1, JOB=8)
[05/25/2005-00:08:36 ,1,65,0,0,-1,2,2,0,0] W3831 Unable to find any media that can be used in this job.
[05/25/2005-00:13:36 ,1,65,0,0,-1,2,18,0,0] Mount media request cancelled by user or by default timeout.
[05/25/2005-00:13:36 ,1,65,0,0,-1,2,18,0,0] *** Backup Summary for Job ID 65 ***
[05/25/2005-00:13:36 ,1,65,0,0,-1,2,18,0,0] Device Group........................... LUN/S0
[05/25/2005-00:13:36 ,1,65,0,0,-1,2,18,0,0] Media Pool............................. N/A
[05/25/2005-00:13:36 ,1,65,0,0,-1,2,18,0,0] Media Name............................. N/A
[05/25/2005-00:13:36 ,1,65,0,0,-1,2,18,0,0] Media ID............................... 0000
[05/25/2005-00:13:36 ,1,65,0,0,-1,2,18,0,0] Total number of sessions............... 0
[05/25/2005-00:13:36 ,1,65,0,0,-1,2,18,0,0] Serial No [Seq 1]...................... N/A
[05/25/2005-00:13:36 ,1,65,0,0,-1,2,18,0,0] Total Nodes to be backed up............ 1
[05/25/2005-00:13:36 ,1,65,0,0,-1,2,18,0,0] -- Complete and Incomplete status...... 0
[05/25/2005-00:13:36 ,1,65,0,0,-1,2,18,0,0] -- Failed and Canceled status.......... 1
[05/25/2005-00:13:36 ,1,65,0,0,-1,2,18,0,0] Total Volumes to be backed up.......... 1
[05/25/2005-00:13:36 ,1,65,0,0,-1,2,18,0,0] -- Complete and Incomplete status...... 0
[05/25/2005-00:13:36 ,1,65,0,0,-1,2,18,0,0] -- Failed and Canceled status.......... 1
[05/25/2005-00:13:36 ,1,65,0,0,-1,2,18,0,0] Total Directories backed up............ 0
[05/25/2005-00:13:36 ,1,65,0,0,-1,2,18,0,0] Total Files backed up.................. 0
[05/25/2005-00:13:36 ,1,65,0,0,-1,2,18,0,0] Missed Nodes/Volumes:
[05/25/2005-00:13:36 ,1,65,0,0,-1,2,18,0,0] \\DOMINO\D:
[05/25/2005-00:13:36 ,1,65,0,0,-1,2,18,0,0] Backup Operation Cancelled.





Thanks for any idea

Ramzi

(Sorry for my english)

 

[davidmichel]

Have an erased tape in the group ready for the Distributed server to use.