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3300 Programmed Telephones form - Registration Reason

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cknipe

MIS
Jul 28, 2005
597
US
I had a customer call me and ask me about this field. They have a rather large network but only about 100 phones on thier MXe. The customer was just looking around and found this form and thinks that something is wrong with the controller since a handfull of phones are showing "Fail over" for thier registration reason.

When you look at the help file it shows this:

"Fail Over": the telephone has re-homed after losing contact with its ICP (for example, due to ICP failure, network error, etc.). On resilient phones, this message indicates the phone lost contact with its ICP and then reestablished contact with either its primary or secondary ICP. On non-resilient phones, the message indicates the phone lost and then reestablished contact with its home ICP.



If the phone is working just fine, what could cause this to happen?

 
If the system is non-resilient this means that the phone has re-booted for some reason. It could be a LAN switch went down or a POE or power brick failure.
 
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