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3300 playing wrong moh wav.file

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zete

Vendor
Jun 17, 2010
73
US
In a 3300LX with 9.03 it is playing an incorrect MOH message.
It only shows 1 wav file and that file has the correct title, but when I call in I get an older message that has the wrong company name in it. Any ideas?
 
Changing MOH files shouldn't require a reboot, but perhaps there is a problem with that load. Have you tried that?

 
Standalone system? If not could the music source be coming from another system (Cluster?)

**********************************************
What's most important is that you realise ... There is no spoon.
 
Could be worth to ftp to the controller and remove the older MoH file ? Then re-upload the new one. I had an issue once where the embedded disk space was not free even though I deleted the files via web management. When I ftp to my box I saw the files where still present and I had to delete them manually.
 
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