3300 ICP & NTP

[Rookcr]

Good morning,

Does anyone know of a way to have the 3300 sync with an NTP server? As crazy as it sounds I have people complaing that the time on the phone is not thae same as the time on their PC.

Cheers~

 

[kennys3838]

Do you have ops man?

 

[Rookcr]

I have an engineers guide. Is there something in the ops manual?

 

[kennys3838]

if you have ops man you can set it up to sync the time on the 3300.

 

[Rookcr]

Operations manager. No I do not haver that.

Bpj

 

[MitelInMyBlood]

Note well:

Even if you do synch-up using OpsMan and an NNTP time source, the time displayed by the phone will not always be perfectly in-synch with the rest of the world around you.

The phones have a free-running clock which appears to only re-synch with the main control when you go off hook.

The main control also has a free-running clock which itself only re-synchs with the outside world when sent a timeset signal from OpsMan (or the TIME mtce command).

Example, right now at 11:06AM the phone on my desk is already 20 seconds slow behind NBS time although the OpsMan resynch occurred at 5AM.

Most terminal emulator programs, i.e., ProCom, etc. support a script language that will allow you to automate the time-setting process and even do it as often as you like, say for example at 6:55AM and again at 11:55AM and then again at 3:55PM so at or near to "employee critical" times the SYSTEM clock will be as accurate as we can possibly make it. This leaves only the problem with the internal clock within the phone. Of course in a normal business environment we shouldn't have to concern ourselves so much with that component.

Don't depend on your phone system to be a Swiss Army Knife. If you need an accurate timepiece, buy one.

 

[CaperJ]

The phones take their time from the main control but not all at the same time It is accomplished cct by cct thats why the sets will never always be in sync with each other. You will notice this on an upgrade when the cabinets are coming up the phones will start to sync their time. The higher the cabinet the more off the time will be. You will also learn this on course if you ask.

 

[Rookcr]

Thank you all for the information. I realize it is not as critical but I have a few individuals in the call center that thought the world was going to end

Cheers~