3300 Embedded VM: Auto Attendant greeting

[pichels]

Hi,

We are trying to disable the Temp Greeting for our Operator or Auto Attendant.
The number of days option does not work for some reason?
And when we try to disable in the VM - it is not working?
Any ideas?

Thx.

SP

 

[kwbMitel]

Are you trying to put in zero days for the temp greeting?




*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[pichels]

No, just disable temp greeting.

Actually - I just disabled it and it worked thru the options?

However, we have other users who have been reporting the "same" issue?

Not sure how system wide in the VM the temp greetings have returned to only some mailbox users and not others.

I just got back from vacation and mine seemed to work.
And I disabled it and that seemed to work as well.

Any ideas?

Thx.

SP

 

[kwbMitel]

I've only played with the temp greetings at the company greeting level. The method to disable via the TUI is by designating zero days. I would assume the method for disabling at the user level is the same.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[pichels]

Hi KwbMitel,

Instead of choosig the Admin's mailbox or the Auto Attendant - looks like I choose the wrong mailbox - the operator(0)!

I manually went into the optiopns - 8, 8, and choose 0 to disable. Worked fine.

However, I am not sure why other user's mailboxes were affected on a particular day.
I performed the same steps above from the TUI on the few user/employee mailboxes as well and all is fine so far.

Thanks for your help.

SP