Got a site that has a 308 r6. and a remote access card. I have a new laptop that i am trying to dial in with. When i try to connect to the system i get to the point where it says that i am connected at 14400 bps, but i never propted to enter my password. After about 30 seconds i get a message that says connection to the partner has been lost. Is this the equp. or are there some settings set wrong on my modem??? The RAC is the green 2004 card. The 308 is actually a R3. with a R6 upgrade card.
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308 R6 Remote Access
- Thread starter jtgroup
- Start date
I don't know if this makes a difference, but, I have always had a darker green card for R1 and R2, no remote access, R3-R6 has always had a silver card with extension 76 as the RMD extension, and all my R7's have a light green card. If you have a R6 with a light card, I might question the compatibilty. The other thing you want to look at is #730 and make sure that a password is there.
As ttech mentioned, this problem has been covered numerous times in the past.
It seems that most modems have a hard time establishing a good connection to the Partner ACS. Some US Robotics and many Lucent Technologies external modems will work at a low baud rate, but even then, if you make any changes to the system remotely, you will still to have it power-cycled for those changes to take effect.
Most vendors agree that the best way to administer an R6 is locally at an 18D or 34D connected to ports 10 or 11.
It seems that most modems have a hard time establishing a good connection to the Partner ACS. Some US Robotics and many Lucent Technologies external modems will work at a low baud rate, but even then, if you make any changes to the system remotely, you will still to have it power-cycled for those changes to take effect.
Most vendors agree that the best way to administer an R6 is locally at an 18D or 34D connected to ports 10 or 11.
try it localy using admin software via an ext port connected to your modem. when you get it working there, move to doing it over a phone line. to get the ext to go off hook to intercom, go to ext 10 or 11, press feature oo, left intercom twice, right intercom, dial ext number to connect modem to,
dial star, star, left intercom, right intercom, feature 00
to much hassle to try to use admin by pc the first time when not next to the acs yourself.
when you get it working there, move on to doing it over a phone line.
dial star, star, left intercom, right intercom, feature 00
to much hassle to try to use admin by pc the first time when not next to the acs yourself.
when you get it working there, move on to doing it over a phone line.
wayfmengineer
Technical User
I know this continues to be a discussion, but after re-reading all the posts on this throughout tek-tips, I'm still stuck...
Have an R6 system with a T1 module, and of course I need to reprogram some DIDs in the T1 module that you can only do from the PC Admin software. I have two different R6s that I've been working with, two different RAC cards (one green, one silver), and four different modems (one Genuine Hayes 2400 baud modem, One USRobotics 56K External, one PCTel Internal 56K modem and one IBM 56K internal modem in my Thinkpad). All of the modems will connect to the R6s, and the PC Admin software says it has connected with the R6, but never asks for a password, and says the connection has failed. I've even spent hours playing with S-Registers in the modems to try and make them "dumber" to connect at lower speeds, with no success. I've reprogrammed #730 and yes there is a password in there, and the RAC card is in hunt group 6 as some of the other messages seem to indicate. Suggestions anyone?
Have an R6 system with a T1 module, and of course I need to reprogram some DIDs in the T1 module that you can only do from the PC Admin software. I have two different R6s that I've been working with, two different RAC cards (one green, one silver), and four different modems (one Genuine Hayes 2400 baud modem, One USRobotics 56K External, one PCTel Internal 56K modem and one IBM 56K internal modem in my Thinkpad). All of the modems will connect to the R6s, and the PC Admin software says it has connected with the R6, but never asks for a password, and says the connection has failed. I've even spent hours playing with S-Registers in the modems to try and make them "dumber" to connect at lower speeds, with no success. I've reprogrammed #730 and yes there is a password in there, and the RAC card is in hunt group 6 as some of the other messages seem to indicate. Suggestions anyone?
wayfmengineer,
It sounds like you are on the right track. I would stick with the US Roboticks. I have a T-60 and upgraded from the T-42. Both great PC's but the internal would not work. Are you going in on a back line that is analog? Or are you coming in off the AA? The next thing I need to know is what is in the 5 slot carrier? The best way I have found to get in is to set up the AA with an unused selector code and transfer in off of that. The silver remote access will work fine but have you tested both the cards in another processor to insure that they are working? If you have #730 set up and #505, hunt 6, 76, 1 assigned then it should prompt you for a password. I connect all day at 14400. I also have 155 sites in 10 states. The only issue I have had is there was a line of 206 cards that would throw you out every time you tried to connect. The only way to determine this is to be on site and pull the cards one at a time. Hope this helps and let me know what the out come is.
Thanks,
It sounds like you are on the right track. I would stick with the US Roboticks. I have a T-60 and upgraded from the T-42. Both great PC's but the internal would not work. Are you going in on a back line that is analog? Or are you coming in off the AA? The next thing I need to know is what is in the 5 slot carrier? The best way I have found to get in is to set up the AA with an unused selector code and transfer in off of that. The silver remote access will work fine but have you tested both the cards in another processor to insure that they are working? If you have #730 set up and #505, hunt 6, 76, 1 assigned then it should prompt you for a password. I connect all day at 14400. I also have 155 sites in 10 states. The only issue I have had is there was a line of 206 cards that would throw you out every time you tried to connect. The only way to determine this is to be on site and pull the cards one at a time. Hope this helps and let me know what the out come is.
Thanks,
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