Yesterday, while changing extensions of people who moved desks, we had 4 LED red lights come on the Avaya console, and now those extensions can't call out. We've tried copying a line and that hasn't worked, we looked at the restrictions for outgoing calls and that hasn't worked, we tried restoring to back up and that didn't work. Does anyone know what might have caused or how to fix three lines that can't call out of the office? Thank you!
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3 lines won't call out
- Thread starter shemb1mc
- Start date
Are you talking OUTSIDE LINES or EXTENSION TELEPHONES?
Do you use WINSPM?
Do you use WINSPM?
TouchToneTommy
Vendor
What are the chances that your system is in Hotel mode, those lights you are talking about are on the DSS console, and those "room" extensions are set as empty/dirty/restricted?
Try dialing Feature 760 and then pressing one of the lit DSS buttons.
Try dialing Feature 760 and then pressing one of the lit DSS buttons.
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