3 digit dialing between 4 systems

[rval80]

I have a customer with a 450 and 3 50's. All 4 of these systems can 3 digit dial back and forth. Am I correct in my thinking that if I dial a toll free number that takes me to site A, I should be able to hit an extension at either site B, C, or D and get through? It works when I dial the main site, but one of the smaller sites, not so much. Any thoughts or suggestions?

 

[56BelAir]

If you have VPIM or AMIS keycode for CallPilot then yes you can dial other sites thru AA.

 

[rval80]

On the system at the site that is working correctly, I only have an MCDN and QSIG license, no VPIM or AMIS. I even tried to install the try and buy for the VPIM and AMIS at the site thats not working, and I still get an "you have entered an invalid extension" message.

 

[cook1082]

In the properties for Call Pilot allow network transfers thats in the config/system properties of the CP and if you have the routes built the ext dialed should go thru to the other systems.

 

[telcodog]

When you call into site A, are you being answered first by the AA or are you expecting the call to just pass right through site A to one of your other sites?

 

[56BelAir]

Make sure you setup your NETWORK properties in CallPilot. I cant remember but I think you need to build mailboxes for each extension of the other sites as well. Its been a while so that may not be correct.

 

[rval80]

When I dial into site A, it goes directly to AA. I've set up test lines at the 2 sites that are not working to have lines that go directly to AA, and still do luck.

 

[rval80]

I figured it out. I forgot to check the "Enable network transfers" box in the config. I knew it would be a small oversight. Thank you for your input!