3.6 to 4.0 Upgrade acting crazy

[subjectdog]

Folks,

I have a bcm 400 that originally had a 3.6 hard drive on it. customer called cause all the phones were down. when i got there all the modules status lights were lit orange. i could log into the box but the system id was unavailable. i swapped out the hard drive with a 3.6 and all was looking ok. then i upgraded the system to 4.0. This took 5 hours. i've done atleast 30 upgrades and this is the first one to have taken this long. it is now taking my system about two hours to reboot. and i am back to square one. the lights are orange again and when i look under telephony resources, i dont see any bus information. i can log into the system and see that its coming up as a 4.0 box. however, Putty is not working. I can log in using element manager and hyperterminal after the two hours is up and all services have started. do you think this could be a msc card issue or do i just need to get a new 4.0 drive and be done with it?

one more question. from where does the core upload come from and load to? also when you do a platform initialization, where does that come from?

hope someone can help...thanks in advance

 

[Dasheen]

Has the BFT been swapped out? BFT should not have green capacitors?

There were some bad MSCs on the 3.0 & 3.5. Does your MSC have a barnacle or what looks like a piece of wire (usually green) soldered across the surface of the MSC? If not could be a problem MSC card.

Sys ID is tied to the MSC. If the MBM lights are flashing that can indicate that telephony services aren't up which again points to the MSC.

I think the core is tied to the MSC.

 

[cook1082]

Also did you run a pre check before the upgrade.

 

[subjectdog]

the upgrade ran the health check...the msc card does have the barnicle and i have swapped out the BFT...

 

[Dasheen]

Are there problems w/ Callpilot too? If not replace the MSC. If yes start w/ the HD as it's cheaper than the MSC.

 

[subjectdog]

at this point i've replaced the hard drive twice, the msc card and the bft. i'm beginning to think that the bft that i replaced the old one with maybe bad as well. however, the old and new one both have the blue capacitors. the msc card that i replaced the old one with does not have the barnicle wire.

 

[Dasheen]

The MSC w/o the barnacle are from the bad batches that Nortel put out.

Are your PEC cards seated properly? Could have a defective PEC card(s).

 

[cook1082]

The health check is not the pre check.If there is a problem it will tell you what to fix before upgrading.It's avaliable on the nortel site.