2616 Not Ringing

[eileenc]

I have a couple 2616 Phones that rings will not ring when certain people call internally. It doesn't happen with all incoming calls, just certain extensions. This is in one office (a judge's chambers). I have rebuilt the phones and still the same problem.

 

[techman3030]

if you can post a TNB of one of the ext. that doesn't ring when it is calling and one of the ext. that doesn't ring when it is called.