2616 Buttons

[xevrebyc]

This happened last week and again today. Extension 214 is getting the programmed buttons of extension 634. Last week when this happened she figured she just programmed the buttons wrong. So she reprogrammed 2 of her buttons to 2 different numbers and they worked fine. Today those buttons are dialing 2 numbers programmed on extension 634. How could this happen? And how can we stop it from happening again?


Any ideas???

Option 11c
Version 2111
Release 23
Issue 35
Meridian Mail 12

 

[johnpoole]

post both sets, sounds like a scl double assignment

john poole
bellsouth business
columbia,sc

 

[xevrebyc]

Post both sets Can you elaborate on this? Forgive my ignorance but I was just handed this whole phone system task last week. I have about 4 days experience. Still fumbling my way thru.

Thanks

Option 11c
Version 2111
Release 23
Issue 35
Meridian Mail 12

 

[tellyteck1]

ld 20
prt
dnb directory number xxxx
look at tn number

ld 20
prt
tnb
tn x x

this will show you on key 0 and 1 if they have been doubly assigned. Also if you see two tns listed after doing a prt on the dnb then you will know one phone has the two numbers on it. AJK