2420 phones on IP500?

[yogi123]

Hi - currently have a 403 with 8 x 2420's on the base, plus 3 analogue expansion modules.
Will the 2420's work on an IP 500 with an 8 port digital station expansion card? Everything I've read seems to suggest they will (some 4400's wont) but our supplier is saying we have to upgrade to 5400 series phones...
Any advice gladly accepted! Cheers, Matt...

 

[etel]

From Tech Bulletion 84:


3.13 Release 5.0 DCP Firmware
PLEASE READ AND UNDERSTAND PRIOR TO UPGRADE
This maintenance release includes updated firmware for the Avaya 2410/20 and 5410/20 digital telephones. When IP Office systems have been upgraded to 4.0(7) Q2 2007 maintenance release, the DS 2410/20 and 5410/20 telephones will automatically attempt to upgrade to this new release of R5.0 DCP firmware. Failure to have version R5.0 DCP firmware copied to the IP Office specified TFTP server will result in the telephones becoming non operational. Telephones will automatically restart after upgrading completes. When upgraded, the terminal can only be used on this maintenance, and subsequent IP Office maintenance and GA software releases moving forward. Remote upgrade of any IP Office unit needs to be fully aware of having the necessary R5.0 DCP files copied to appropriate TFTP servers prior to upgrading.
Note: - R5.0 DS telephones will request firmware upload if connected to 3.0 – 3.2 Pre-Q2, 2007 IP Office units. 2410 and 5410 requiring DCP 2.0 Firmware, 2420 and 5420 requiring 4.0 DCP Firmware. These builds are available on the Admin CD pre Q2 release
COMPAS ID 128264 Issue 1 Page 7 of 17

 

[yogi123]

So thats a yes then - thanks etel, much appreciated