2050 Softphone

[ccHuCkYY]

I have an odd situation on a remote VPN user using the IP Softphone 2050 v2.0... This is running on an old laptop with Windows XP SP3.

It can make and receive phone calls, not problems.

If I create a constant ping... I get 25-40ms during the call. When I hang up the call, I get extended pings, then a few "request timed out"... then the softphone disconnects from the BCM, then there are constant extended pings. (see below). The softphone will not reconnect unless I exit, then re-run.


Reply from 192.168.200.1: bytes=32 time=26ms TTL=62
Reply from 192.168.200.1: bytes=32 time=27ms TTL=62
Reply from 192.168.200.1: bytes=32 time=30ms TTL=62
Reply from 192.168.200.1: bytes=32 time=27ms TTL=62
Reply from 192.168.200.1: bytes=32 time=31ms TTL=62
Reply from 192.168.200.1: bytes=32 time=28ms TTL=62
Reply from 192.168.200.1: bytes=32 time=27ms TTL=62
Reply from 192.168.200.1: bytes=32 time=28ms TTL=62
Reply from 192.168.200.1: bytes=32 time=165ms TTL=62
Reply from 192.168.200.1: bytes=32 time=221ms TTL=62
Reply from 192.168.200.1: bytes=32 time=285ms TTL=62
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 192.168.200.1: bytes=32 time=1312ms TTL=62
Reply from 192.168.200.1: bytes=32 time=28ms TTL=62
Reply from 192.168.200.1: bytes=32 time=322ms TTL=62
Reply from 192.168.200.1: bytes=32 time=387ms TTL=62
Reply from 192.168.200.1: bytes=32 time=442ms TTL=62
Reply from 192.168.200.1: bytes=32 time=508ms TTL=62
Reply from 192.168.200.1: bytes=32 time=296ms TTL=62

Any ideas of what might be happening?