SharkySeph
Technical User
Hello All!
So we are currently on Rls 7.6 and ran into a small issue that I cannot seem to figure out regarding the 2050 IP Soft phone for Windows (4.4 Rls 9 - latest release). When an inbound call occurs we only get a single buzz/beep tone instead of any ringing tone indicating a call is coming in. Certain sets just started doing this for no reason.
We've tried uninstalling/reinstalling, checking the TN, and the set options for the soft phone have a ringing tone selected. We've even tried disabling all the other call notifications (like the voice notification, system tray window notification, etc.). A browse around the web and documentation don't mention anything about this.
Any ideas?
So we are currently on Rls 7.6 and ran into a small issue that I cannot seem to figure out regarding the 2050 IP Soft phone for Windows (4.4 Rls 9 - latest release). When an inbound call occurs we only get a single buzz/beep tone instead of any ringing tone indicating a call is coming in. Certain sets just started doing this for no reason.
We've tried uninstalling/reinstalling, checking the TN, and the set options for the soft phone have a ringing tone selected. We've even tried disabling all the other call notifications (like the voice notification, system tray window notification, etc.). A browse around the web and documentation don't mention anything about this.
Any ideas?