200AX PRI not delivering Main TN....

[Sharkk58]

The PRI at a hotel is delivering the extension # when they call out. We have put in CPN, but is still delivering ext #s. Can anyone help???

 

[kwbMitel]

you need have a value set as the default CPN in the tenant of the stations.

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What's most important is that you realise ... There is no spoon.

 

[Sharkk58]

We have done that....its still displaying ext #s on outgoing calls. Is it a COS option missing maybe???? Have gone over everything....obviously missing something.

 

[kwbMitel]

I've had this happen to me but I don't remember the exact step that is missing

In your Modified digits confirm you are inserting something like *4*6*4
Also confirm that CPN is set to yes

**********************************************
What's most important is that you realise ... There is no spoon.

 

[Sharkk58]

Thank you kwbMitel....the CPN set to yes was the missed programming!!!