2003 Server Service Pack 1 causes BSOD

[Robbo79]

This is driving me insane.

I'm trying to install Exchange Server 2005 Enterprise Edition on SBS 2003. To do this I need to upgrade SBS to Service Pack 1, which in turn requires me to install 2003 Server Service Pack 1 as per the instructions on Microsoft's website.

Every time I install 2003 Server Service Pack 1 I get the following BSOD on startup:

PAGE_FAULT_IN_NON_PAGED_AREA

STOP: 0x00000050

(no files or drivers are referenced).

Googling <<"page_fault_in_non_paged_area" "2003 server" service pack 1>> brings up about 32 results, none of which are any help.

I'm trying to install this on a Dell Poweredge 1600SC. There doesn't seem to be anything installed that would cause an issue. Has anyone come across this or, better still, know how to resolve it?

 

[Robbo79]

Groan, that should have been SQL Server 2005 Standard Edition on SBS 2003 Enterprise Edition (I hate Monday mornings).

Anyway, the issue I need to resolve is installing 2003 Server SP1 before I install SQL Server.

 

[TechSoEasyMVP]

Please apply this hotfix before continuing:

http://support.microsoft.com/kb/832269

Also, please see

http://sbsurl.com/sp1

for a community based how-to for installing all components of SBS SP1 as well as notes on what can go wrong.

Jeff
TechSoEasy

 

[Robbo79]

Thanks for that TechSoEasy.

I went to the Microsoft site for the hotfix, and after calling them I was told the problem would not be resolved by the hotfix and was then directed toward Dell, as the operating system came pre-installed on the server. After contacting Dell support I received an email from one of their technicians, basically saying it was a very generic problem, that it could be caused by any number of things and he suggested I take a look at the release notes for SBS Server SP1 (in other words, no help at all - I was trying to install 2003 Server SP1).

After doing a bit of Googling I found an article in the Microsoft knowledge base - it was for SAN-based systems but the error was identical. It mentioned problems with page file latency, so I thought I'd take a look at the page file settings on the server. It was set to reside on a separate partition to the system partition. I changed the setting to allow the system to allocate the page file. I reinstalled Windows Server 2003 SP1 and, lo and behold, it rebooted fine.

 

[TechSoEasyMVP]

Okay... but you do realize that you have to continue on with the rest of the SBS SP1 don't you? You can't install JUST Windows 2003 SP1 by itself or you'll end up with lots of problems.

http://support.microsoft.com/kb/897342

Jeff
TechSoEasy