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2003 recovery console can't access cdrom

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jeffpoulsen

jeffpoulsen

Technical User
Dec 9, 2002
30
US
Hello

There has been a file lost (pci.sys)on one of our servers. Using raid drivers I have logged into the recovery console but am unable to access the cdrom or the usb"floppy" drives to copy the file(s) needed. Is there anyone who can help me understand what the issue is. I suspect it is the drivers for these devices but how could the console load and not be able to read the cdrom? I can access system files.

Thanks, jeff
 
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