2002 with CFW silent when called

[cinanza]

Hi All,
after a migration of a phone (3903 to 2002P2) I have the following problem.
This phone has a cfw to a mobile, and when receiving internal
call, appears mute. After about 10 seconds the call is forwarded to mobile.
With stat of the TN I haven't BUSY as I expected.

Why ? Can anyone help me ?



DES 2002
TN 100 0 02 28 VIRTUAL
TYPE 2002P2
CDEN 8D
CTYP XDLC
CUST 0
NUID
NHTN
CFG_ZONE 012
CUR_ZONE 012
ERL 268
ECL 0
FDN 2900
TGAR 0
LDN NO
NCOS 0
SGRP 0
RNPG 150
SCI 0
SSU 0000
LNRS 24
XLST 0
SCPW 0000
SFLT NO
CAC_MFC 0
CLS TLD FBD WTA LPR PUA MTD FNA HTA TDD HFA CRPA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNIA CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUA DPUA DNDA CFXA ARHD FITD CLTD ASCD
ABDD CFHD FICD NAID BUZZ AGRD MOAD
UDI RCC HBTD AHD IPND DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
FDSD NOVD VOLA VOUD CDMR ICRD MCDD T87D KEM2 MSNV FRA PKCH
CPND_LANG ROM
RCO 0
HUNT 000
LHK 0
PLEV 02
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 4
MLNG ITA
DNDR 0
KEY 00 SCR 2264 0 MARP
CPND
CPND_LANG ROMAN
NAME xxxxxxxxxxxx
XPLN 27
DISPLAY_FMT FIRST,LAST
01
02 ADL 20
03 ADL 20
04
05
06
07
08
09
10
11
12
13
14
15
16 MWK 2900
17 TRN
18 AO6
19 CFW 20 xxxxxxxxxxxxxxxx
20 RGA
21 PRK
22 RNP
23 SSU 0000
24 PRS
25 CHG
26 CPN
27
28
29
30
31

 

[GHTROUT]

If the phone is Call Forwarded, it will always be idle - because it's forwarded.




~~~
GHTROUT.com | Get the Input/Output Manuals | Tek-Tips FAQs | Recent Replies

 

[cinanza]

But, I've tried with 3904 and the forward is quick than 2002p2. (10 secs for ip and 4 secs for digital).Is it normal ? Because of routing of calls ?

 

[Avaya911PLM]

NARS and BARS is processing the forward, and there should be no difference between any of the sets.

Something else is in play here.

--
Fletch

Nortel Emergency Services PLM

http://nortel.com/e911

Don't forget about the FREE E911 Webinar Oct. 30th!
Register online at

http://thevoicereport.com/E911

 

[allenmac]

You said you are forwarding this phone to a mobile phone. I have noticed a great variance in the length of time different mobile carriers take to provide ring-back when called.

Your delay may not be caused by the pbx, but could be coming from the mobile carrier.

I would try to track the call through the pbx. If you are using PRI for trunking, then you could turn on D-Channel messaging, place a test call, and watch the call progress.

Otherwise, set up a digital (or analog phone, or phantom) to CFW to the same mobile number as the IP phone, and see if there is a difference. I agree with Fletch though, the pbx does not process the call any differently based on the set type.