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2002 phase I and II, set getting delayed dial tone and getting Handfree on its own

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coameno

Programmer
Nov 21, 2009
56
US
I have a Nortel 3.0 relase 1000S system that I am having problems with the i2002 phase I&II phones, after a while the set goes on speaker phone on its own and when you hit the key to access the line the dial tone is delayed. Any sugguestions?
 
Hi,

Check your hook switch thingie under the handset. We have the same issues with a lot of older I2002 sets. The spring in the phone that should lift the hook switch thingie is to weak to lift it up.

Nice job for interns to open the set and fix the spring [2thumbsup]


Marc D.

If Bill Gates had a nickel for every time Windows crashed... Oh wait, he does...
 
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