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2000 ips acd Question/help
- Thread starter loff68
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A tally entry key must be enabled at the agent station.
The tally key is an F1039 if it is setup correctly in the PBX.
Go to CM9000>Station,key#>F1039
E.g for a tally key on key 8 of station 3200.
9000>3200,08>F1039
The list of available tally codes are in the Call Center Worx Features and Specifications Manual.
The tally key is an F1039 if it is setup correctly in the PBX.
Go to CM9000>Station,key#>F1039
E.g for a tally key on key 8 of station 3200.
9000>3200,08>F1039
The list of available tally codes are in the Call Center Worx Features and Specifications Manual.
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