Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

200 AX ICP pick up ringing attendant console

Status
Not open for further replies.

wacker43

Technical User
Jun 5, 2007
61
US
I have a 5540 IP console with 2 5340 sub attendant sets and it all works great, however, if no one is at the frontdesk, they want to be able to answer the console in an office that can hear it ringing. I know I cannot get the attendant extention in a pickup group, any help would be great!! Thanks..
 
Enable TAFAS during Day Service in the COS of the console. any set can then answer by using the TAFAS FAC or pressing a programmed night answer key.

Caveat - if the console also rings in night mode then pickup may not work.

**********************************************
What's most important is that you realise ... There is no spoon.
 
Thanks KWB!! Is there any way of having a key on a set other then an LDN of the console? Or will the night answer key light if I put that on the set?
 
I do not know precisely how the night key will function. I suspect it will not flash. the user must hear the ringing from elsewhere and choose to answer the call.

**********************************************
What's most important is that you realise ... There is no spoon.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top